Return Policy for MSharf.com
At MSharf.com, we are committed to providing high-quality services and ensuring customer satisfaction. This Return Policy outlines the terms and conditions for refunds and service-related issues.
1. Refund Eligibility
- Refund requests must be made within three (3) days of service delivery.
- After the 3-day period, refunds will not be issued under any circumstances.
- Refunds are only available for services that have not met the agreed-upon standards or were not delivered as described.
2. Non-Refundable Services
The following scenarios are not eligible for a refund:
- Services that were delivered as per the agreed-upon terms and conditions.
- Change of mind after service completion.
- Delays or issues caused by incomplete or incorrect information provided by the client.
3. Pre-Order Meeting Option
To avoid misunderstandings or dissatisfaction, we encourage all clients to utilize our pre-order meeting option. This allows you to discuss your requirements, expectations, and project scope in detail before placing an order.
4. Refund Process
If you are eligible for a refund, the process is as follows:
- Contact Support: Submit your refund request by contacting our 24/7 support team at [Insert Contact Details].
- Evaluation: Our team will review your request to ensure it meets the eligibility criteria.
- Resolution: Approved refunds will be processed through the original payment method within 7-10 business days.
5. Revisions Instead of Refunds
We strive for client satisfaction and offer revisions to address concerns or dissatisfaction with delivered services. If an issue arises, we encourage you to request revisions before seeking a refund.
6. Final Sale Services
Certain services may be marked as final sale and are not eligible for refunds or revisions. These will be explicitly stated before the order is placed.
7. Contact Us for Assistance
If you have questions about this Return Policy or need assistance with a refund request, our 24/7 support team is here to help:
Email: sharfuddinshajib66@gmail.com
Phone: +880 1610-609288
